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Director

Miami, FL, USA

Knowledge Management, Research

Practice Area:

Job Description:

A nationally respected law firm is seeking a strategic and innovative Director of Knowledge Management and Research to lead its library and research operations in Miami. This is a high-impact leadership role ideal for a forward-thinking professional with deep experience in legal research, information management, and technology integration.

The Director will collaborate closely with firm leadership and cross-functional teams to enhance knowledge services, drive innovation, and support attorney and staff needs firmwide. This is a unique opportunity to shape the strategic direction of the firm’s research capabilities while embracing modern technologies, including AI and data-driven tools, to improve client service and attorney support.

Key Responsibilities:

  • Conduct and oversee advanced legal, business, due diligence, and competitive intelligence research

  • Implement best practices, workflows, and tools to streamline research support and improve efficiency

  • Lead the evaluation, negotiation, and management of legal research resources and vendor relationships

  • Maintain and enhance the department’s intranet presence and create research guides and tools

  • Develop and distribute current awareness newsletters and alerts; manage litigation and legislative tracking

  • Administer contracts and ensure optimal use and performance of research platforms

  • Oversee attorney and staff onboarding and offboarding with research resources

  • Design and deliver in-depth training sessions, including CLE-accredited presentations

  • Coordinate trial support, exhibit preparation, and complex research needs as requested

  • Serve as a trusted advisor to firm leadership, contributing to strategic planning and firmwide initiatives

  • Manage department budget, process invoices, and monitor spending in alignment with goals

  • Collaborate across departments and practice groups to assess needs and enhance information services

Qualifications:

  • Master’s in Library and Information Science (MLIS), Juris Doctor (JD), or a combination of equivalent education and legal research experience

  • At least 7–10 years of progressive experience in legal research, knowledge services, or law firm library management

  • Expertise in legal and business research platforms (e.g., Westlaw, Bloomberg Law, PACER, CNS, World-Check, Accurint)

  • Advanced proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and strong aptitude for learning new systems

  • Proven experience managing budgets, vendor contracts, and research operations

  • Excellent written and verbal communication, with strong analytical and problem-solving skills

  • Demonstrated ability to lead teams, manage multiple priorities, and work independently under tight deadlines

  • Strategic mindset with a passion for innovation, process improvement, and service excellence

  • Ability to work occasional overtime and travel as needed

Why This Opportunity Stands Out:

  • Opportunity to lead a high-functioning department at the intersection of law, technology, and information strategy

  • Firm culture that encourages initiative, values expertise, and invests in professional growth

  • A visible leadership role with firmwide impact on attorney efficiency and client service

This role is ideal for a knowledge services leader looking to take their career to the next level in a supportive, innovation-forward environment. If you're passionate about research, technology, and legal service excellence, we encourage you to apply.

To learn more, contact:

Sydney Frankel, Legal Staffing Recruiter

sydney@zeregaconsulting.com

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