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Receptionist/Scheduler

Tampa, FL, USA

Family Law

Practice Area:

Job Description:

Our client is seeking a Receptionist/Scheduler with law firm experience and/or a strong interest in family law. This position requires a candidate with empathy and compassion to guide clients through life's most challenging moments. 


Responsibilities 

  • Duties include welcoming clients and guests, coordinating front-desk activities, including distributing correspondence and redirecting phone calls 

  • This role has a lot of client interaction, so a positive approach is essential to ensure guests are   welcomed and assisted positively 

  • There are also some administrative components to this position, including scheduling appointments Greet and welcome guests as soon as they arrive at the office 

  • Direct visitors to the appropriate person and office 

  • Answer, screen, and forward incoming phone calls 

  • Ensure the reception area is tidy and presentable, with all necessary stationery and materials Provide basic and accurate information in-person and via phone/email 

  • Receive, sort, and distribute daily mail/deliveries 

  • Order office supplies and keep inventory of stock 

  • Update calendars and schedule meetings 

  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload   


Qualifications 

  • High school diploma 

  • Proven work experience as a receptionist, front office representative, or similar role 

  • Proficiency in Microsoft Office Suite 

  • Hands-on experience with standard office equipment 

  • Professional attitude and appearance 

  • Solid written and verbal communication skills 

  • Ability to be resourceful and proactive when issues arise 

  • Excellent organizational skills 

  • Multitasking and time-management skills, with the ability to prioritize tasks 

  • Customer service attitude 


Benefits 

  • Employer paid health and long-term disability 

  • Usual work hours are Monday to Friday, 8:30 a.m. – 5:00   p.m. with a thirty-minute lunch

  • Overtime work may sometimes be required 

  • Paid Holidays

  • Job Type: Full-time 

  • Health insurance 

  • Paid time off 8 hour shift

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