Job Description:
Our client is seeking a Receptionist/Scheduler with law firm experience and/or a strong interest in family law. This position requires a candidate with empathy and compassion to guide clients through life's most challenging moments.
Responsibilities
Duties include welcoming clients and guests, coordinating front-desk activities, including distributing correspondence and redirecting phone calls
This role has a lot of client interaction, so a positive approach is essential to ensure guests are welcomed and assisted positively
There are also some administrative components to this position, including scheduling appointments Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure the reception area is tidy and presentable, with all necessary stationery and materials Provide basic and accurate information in-person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Order office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload
Qualifications
High school diploma
Proven work experience as a receptionist, front office representative, or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with standard office equipment
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Benefits
Employer paid health and long-term disability
Usual work hours are Monday to Friday, 8:30 a.m. – 5:00 p.m. with a thirty-minute lunch
Overtime work may sometimes be required
Paid Holidays
Job Type: Full-time
Health insurance
Paid time off 8 hour shift